Refund Policy

Last updated: April 15, 2026

    TL;DR: Try it free first. If you pay and it doesn't work as described, we'll refund you within 7 days. No questions asked.
  

1. Free Trial

CleanShot offers a free trial that lets you generate 1 carousel from any YouTube video. No credit card required. We encourage you to try the free trial before purchasing a subscription to make sure the Service meets your needs.

2. Refund Window

7-day refund: If you subscribe and are not satisfied, request a refund within 7 days of your first payment. We will issue a full refund, no questions asked.
After 7 days: Refunds are granted on a case-by-case basis for technical issues that prevent you from using the Service.

3. How to Request a Refund

Email thoopring@gmail.com with your account email and the reason for your request. We aim to process refunds within 3 business days.

4. Cancellation

You can cancel your subscription at any time through the LemonSqueezy customer portal. After cancellation:

Your access continues until the end of the current billing period.
Your library data remains accessible in read-only mode.
No further charges will be made.

5. Non-Refundable Cases

Requests made more than 30 days after payment.
Accounts terminated for Terms of Service violations.
Dissatisfaction with AI output quality after the free trial (you had the chance to evaluate for free).

6. Contact

Refund requests: thoopring@gmail.com